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For the most part, the program seems to be working well for a beginner's level. I have held off on doing a review until now, having completed 3 weeks of French. I normally don't write so many online reviews, however the Rosetta Stone service solicited a review three days after I had subscribed to their "Unlimited Languages Lifetime Access". But what of the two past inquiries and the case number that's also gone unanswered for a week now? Responding to me here trying to show the public how much you care? Responding again about the same issue that's gone ignored time and again? Really? UPDATE: Seems I have received a response asking me to contact their (once awesome and prompt) customer support. So, guess I will uninstall what has become a useless tool and chalk it up to experience. Even much much worse, they no longer respond to inquiries. I have mentioned this numerous times and never received anything but the boilerplate generic response. Worse, much worse, the program drags when loading. Now, a year after purchase, the program makes it VERY difficult to go back and review, as upon completion of a Unit / Lesson, it is unable to continue to the next one in order. As far as learning goes, if you're a beginner, best you get a grip on basic conjugations of AR, ER, and IR verbs first, or you will encounter much frustration. Good price, responsive and informative customer service and prompt replies to emails. Save your money.Īt the onset, all was great. To the contrary, it's WORSE - in SO many respects. Except for making more money, there's nothing - absolutely nothing - that's better about than the old version. Their new version is simply a way to financially screw people over. If I click "continue" at the end of that very same lesson, then guess what! It takes me back to. How many times will RS ask me to repeat the same lesson? Received a score of 100% the first time, which isn't hard to do. You'll just have to remember where you are.

Not so with the "new-&-improved" version. With the old program, the user knew where he was, because the lesson's NAME was at the top of the screen.

Have to shut down the program and restart it. The all-too-familiar blue wheel just spins for minutes at a time. First of all, the program is completely buggy. It's the new Internet version and, trust me when I tell you - it SUCKS. A friend bought me a $179.00 subscription for the "new-&-improved" version.